FOOD AND BEVERAGE SERVICE
Food and beverage service, also known as F&B service, is the name for offering dining or drinks to customers.
1. Introduction to food and beverage service
1.1. The importance of food and beverage service in hospitality
Food and beverage service is pivotal to the hospitality industry in a couple of different ways.
Firstly, it provides additional services and amenities that customers enjoy and can help enhance the guest experience. This can help make the venue more attractive and draw in more guests.
This is why you’ll find F&B service offerings in many hospitality venues, from modest hotels to ultra luxury resorts.
Secondly, food and beverage services are a major revenue stream for hospitality venues.
Offering these extra services can help diversify how a venue makes money, which can assist venues through quiet times for other parts of their business. It can thus help increase the overall profit of a business.